Reporting Methods

How does DEC compile its information?

DEC develops its information from a variety of sources both public and private. Many of our sources are unique to us! We have researchers in the office, reporters in the field and powerful data mining software that aids us in identifying unique opportunities. DEC is a leader in the field and utilizes a balance of human and technological resources to meet our clients needs.

How does DEC insure the accuracy of its data?

DEC processes thousands of pieces of information each week. To ensure the highest possible standards of accuracy and integrity, DEC endeavors to dual source much of its materials. We are, however, limited to the background sources available, so errors can and do occur. DEC reports are a resource that you can generally rely on for accurate, timely reporting. We check ourselves continually to ensure the highest possible accuracy commensurate with our deadlines.

General Support/Customer Service

How do I make changes in our membership or report lost of damaged reports?

Please call DEC’s Customer Service department at (770) 578-0025 Ext. 133 or email your request to This email address is being protected from spambots. You need JavaScript enabled to view it.. Change of address, missed mailings, additional services, or other administrative needs can all be handled in this convenient manner.

Technical Support

I am having trouble logging on the private web site or having other technical problems, whom should I call?

Please call DEC’s Customer Service department at (770) 578-0025 Ext. 133 or email your request to This email address is being protected from spambots. You need JavaScript enabled to view it.. If calling, please be at your computer and connected to the Internet. Please note: We can not help with problems related to getting on the Internet.